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Customer service just got a workforce that never sleeps. ringg, running openai's gpt-5.6, now…

03:44 ISTby Yethikrishna R

customer service just got a workforce that never sleeps. ringg, running openai's gpt-5.6, now resolves up to 65 percent of routine customer calls with no human in the loop across 7 million connected calls a month, at 90 percent less cost than its gpt-4.1 deployment. the contact center is becoming a place agents work the phones.

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