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Salesforce counted 7 billion agentic work units delivered across agentforce and slack since it…

18:48 ISTby Yethikrishna R

salesforce counted 7 billion agentic work units delivered across agentforce and slack since it started counting, with 3.2 billion of that in the most recent stretch. agents are no longer a pilot metric, they are now a workload metric measured in units like api calls. the enterprise has switched from counting seats to counting work.

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